Fequently asked questions

Terms & Conditions

Booking and Payments

  • Bookings are confirmed with a 20% deposit (non-refundable). This secures your event date exclusively and is applied to your final balance

  • The full balance must be settled between 7 and 14 days before the event date.

  • When booking an event less than 5 days before the event date, the invoice must be fully paid to confirm and lock it in.

Cancellation Policy

  • If you cancel 60 or more days before the event, you will receive a full refund.

  • Cancellations made 14 days before the event will result in a 50% charge of the total cost.

  • Cancellations within 48 hours of the event will not be refunded, and the full amount will be forfeited.